The evidence is ready before anyone asks.
Credentials and training with expiry alerts, EVV exceptions with recorded resolutions, incident records, audit logging, and medication reports, so quality teams review documentation as it happens.
Reviews shouldn’t start with a scavenger hunt.
“We found the expired license during the audit.”
Credential tracking in spreadsheets misses dates.
“No one remembers why that visit was edited.”
Corrections without a record are hard to explain.
“Incident details are scattered.”
Reports live in emails and paper forms.
A quality team’s calendar.
Where compliance work happens in TimeGrid Care.
- Daily
Review EVV exceptions.
Late, missed, and out-of-area visits are flagged, and each resolution is recorded with the visit.
- Exception queue
- Reasons recorded
- Audit trail on every visit
Exception queue01Reasons recorded02Audit trail on every visit03 - Weekly
Check who’s cleared to work.
Credentials and trainings with expiry alerts, and cleared-to-work status across the team.
- Expiring and expired credentials
- Training records
- Expiry alerts
Expiring and expired credentials01Training records02Expiry alerts03 - Monthly
Review medication adherence.
Late, refused, and held doses by client, with the medication review queue.
- Adherence report
- Refused and held doses with notes
- Missed-dose escalations
- As needed
Incidents and audit logs.
Incident records and audit logging give reviewers the history behind the record.
Incident records from the field, managed by the officeAudit logging across the platformRole-based access with MFA
Compliance as part of the workday.
Results depend on your agency’s processes and adoption. We don’t publish figures we haven’t measured.
Fewer surprises
Expiry alerts arrive before dates pass.
Explainable records
Exceptions and corrections carry their reasons.
One place to look
Credentials, exceptions, incidents, and medications together.
Explore further
Does TimeGrid Care support Medicaid EVV in our state?
TimeGrid Care captures EVV at every visit: GPS and a photo at clock-in and clock-out, automatic exceptions, and an audit trail. State programs differ in which EVV systems they accept and how data is submitted, so we review your state’s EVV model with you during a demo.
Are changes to records logged?
Yes. Audit logging records activity across the platform.
Can we see expiring credentials ahead of time?
Yes. Expiry alerts flag credentials and trainings before they lapse.
Is TimeGrid Care HIPAA compliant?
TimeGrid Care is built with HIPAA-related safeguards, and TimeGrid operates under its own signed BAA. Customer agencies can contact us about a separate BAA. HIPAA compliance also depends on your agency’s own policies and use.
See compliance in TimeGrid Care.
Book a demo to walk through credentials, exceptions, incidents, and audit logging.