Care documented where it happens.
Care plans, medication reminders and eMAR, visit notes, client records, and incident documentation, connected between the caregiver app and the agency console.
The plan, in the caregiver’s hand.
Each client’s care plan becomes the task list for the visit. Caregivers complete tasks and add notes as they go.
- Care plan per client
- Tasks guided during the visit
- Notes recorded at the point of care
- Available offline
Every dose reminded, recorded, and followed up.
Dose reminders reach caregivers in the app. Each administration is recorded as Given, Refused, or Held, with a note when needed. Missed doses escalate to the office, where adherence reports and a review queue show what needs follow-up.
- Dose reminders in the caregiver app
- Given / Refused / Held per dose, with notes
- Missed-dose escalation to the office
- Adherence reports and medication review queue
Notes written during care, not after it.
Caregivers document notes as they work, with a live view of the visit’s progress.
- Notes tied to the visit and client
- Live visit timer and task progress
- Syncs when back online
One record for every client.
Care plans, visit history, medications, and authorizations come together in the client record in the agency console.
- Client profile and care plan
- Visit history and notes
- Medications and authorizations
- Role-based access
Incidents reported, tracked, and resolved.
Staff log incidents from the field, and the office manages them alongside the rest of the care record.
- Incident logging from the field
- Managed by the office
- Part of the client’s record
- Audit logging on every change
Care records that the rest of the platform trusts.
Documentation from the visit supports compliance reviews, authorization tracking, and billing exports.
See how this fits your setting: care settings we serve →
Can caregivers document care offline?
Yes. Caregivers can document care and record medications with no connection, and everything syncs when they’re back online.
How are refused or held doses handled?
The caregiver records the dose as Refused or Held with a note, and it appears in the office’s medication reports and review queue.
Does the office find out about missed doses?
Yes. Missed doses are escalated to the office.
Is TimeGrid Care a pharmacy system or a clinical EHR?
No. TimeGrid Care records care and medication administration by your staff. It doesn’t dispense medications, and it isn’t a clinical EHR for skilled assessments.
See care delivery in TimeGrid Care.
Book a demo and we’ll walk through care plans, eMAR, and visit documentation with workflows like yours.
Founding agencies join at $6 per active caregiver per month, locked for 12 months from go-live.