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TimeGridCare
For administrators

Run the office from one place.

Client and staff records, onboarding, scheduling coordination, approvals, authorizations, and reports, in one agency console your whole office shares.

Agency console client records
What gets in the way

The office runs on too many tabs.

“Records live in five different places.”

Client details, care plans, and staff files are spread across folders and systems.

“Onboarding one caregiver takes a dozen steps.”

Profiles, credentials, access, and the app all get set up separately.

“Approvals and units are checked by hand.”

Every pay period starts with a spreadsheet.

Your day with TimeGrid Care

A week in the agency office.

Where administrators spend their time in TimeGrid Care.

  1. Monday

    Keep client records current.

    Update client profiles and care plans in one record, with visit history and medications alongside.

    • Client profile and care plan
    • Visit history and notes
    • Medications and authorizations
    Client profile and care plan01
    Visit history and notes02
    Medications and authorizations03
  2. Tuesday

    Bring a new caregiver on.

    Add the new team member’s profile and credentials, assign their role, and invite them to the TimeGrid Care app.

    • Staff profile and credentials
    • Role-based access
    • Invitation to the caregiver app
    Staff profile and credentials01
    Role-based access02
    Invitation to the caregiver app03
  3. Thursday

    Check authorizations and units.

    See units used and remaining per client and payer before they run out.

    • Authorizations per client and payer
    • Units used and remaining
    Authorizations per client and payer01
    Units used and remaining02
  4. Friday

    Close the week.

    Clean visits are ready to approve, exceptions come with reasons, and only approved hours go to the payroll export.

    • Approve by exception
    • Payroll export with preview
    • Excluded items explained
    Approve by exception01
    Payroll export with preview02
    Excluded items explained03
What it’s designed to change

Less re-keying, more running the agency.

Results depend on your agency’s processes and adoption. We don’t publish figures we haven’t measured.

Records in one place

Clients, staff, plans, and authorizations share one system.

Faster onboarding

Profile, credentials, role, and app access in one flow.

Cleaner pay periods

Only approved time reaches the export.

FAQ

Questions from administrators.

More: full FAQ · security · support

Can office staff have different access?

Yes. Access is role-based, for coordinators, HR, administrators, and caregivers, with multi-factor authentication.

How do we onboard a new caregiver?

Add their profile and credentials, assign a role, and invite them to the TimeGrid Care app. Our team can walk through your onboarding steps in a demo.

Can we see remaining authorized units?

Yes. Units used and remaining are tracked per client and payer in the authorizations report.

What goes into the payroll export?

Approved hours only. The export wizard shows what’s excluded and why, and previews the export before you run it.

See your office in TimeGrid Care.

Book a demo to walk through records, onboarding, approvals, and authorizations.

Founding agencies join at $6 per active caregiver per month, locked for 12 months from go-live.