Support for every person, at home and at shared sites.
TimeGrid Care helps disability and IDD service providers staff individual visits and shared service sites, record progress notes and medication administration against each person’s plan, manage incidents, and keep staff credentials current.
Direct support happens in many places at once.
Staffing across homes and sites
Direct support professionals move between individual homes and shared sites, and the schedule has to keep up.
Notes that are timely and tied to the plan
Progress notes written at the end of a long shift are harder to keep accurate and connected to each person’s plan.
Credentials that quietly expire
Trainings and certifications lapse, and it’s easy to find out when someone is already on the schedule.
One system for people, places, and the team that supports them.
Schedule people and places together.
Individual visits and shared service sites in one schedule, with geofences for each site.
- Individual and shared-site visits
- Geofenced sites
- Assignments in the staff app
Notes tied to each person’s care plan.
Staff document progress notes and care plan tasks during the shift, from their phone.
- Care plans per person
- Progress notes during the shift
- Medication records
Know who’s cleared to work.
Incidents are logged from the field and managed by the office. Staff credentials and trainings are tracked with expiry alerts.
- Incident logging
- Credential and training tracking
- Expiry alerts
Every dose recorded, every missed dose followed up.
Direct support professionals get dose reminders, record each administration with a note when a dose is refused or held, and missed doses are escalated to the office. Supervisors review adherence by person.
- Dose reminders in the caregiver app
- Given, Refused, or Held recorded per dose, with notes
- Missed doses escalated to the office
- Adherence reports and a medication review queue
A day across homes and a shared site.
How a support team’s day can run in TimeGrid Care.
- 01Staff
Assignments
Direct support professionals see the day’s assignments in the app.
- 02Staff
Arrive
Clock in at the home or inside the site’s geofence.
- 03Staff
Support
Progress notes and care plan tasks are recorded, and dose reminders prompt each medication record.
- 04Staff
Report
If something happens, an incident is logged for the office.
- 05Office
Stay staffed
Credential alerts flag who needs renewal before they’re scheduled.
Clearer days for support teams.
- Staffing visibility across homes and sitesOne schedule instead of one per location.
- Notes recorded during the shiftLess reconstructing the day afterwards.
- Credentials surfaced before they lapseExpiry alerts reach the office in time to act.
Outcomes depend on your agency’s processes and adoption. We don’t publish performance figures we haven’t measured.
Setting up people, plans, and sites
Our team configures your account, migrates your client, caregiver, and schedule data from supported formats, and trains your staff. Most agencies are live and verifying visits within a week.
How onboarding works →Built with HIPAA-related safeguards.
Encryption in transit and at rest, tenant isolation, audit logging, and role-based access with MFA.
Can we document against ISP goals?
Staff document progress notes against each person’s care plan. If your program needs structured goal or outcome tracking, ask us in a demo so we can show what’s available today.
Does it handle shared living or group sites?
Yes. Shared service sites can be scheduled alongside individual visits, each with its own geofence.
Can we track staff trainings?
Yes. Credentials and trainings are tracked with expiry alerts.
Are medications recorded?
Yes. Staff record each dose as Given, Refused, or Held in the app, and the office can review adherence reports.
See how your support team would use it.
Book a demo to walk through shared sites, progress notes, and credential tracking.
Founding agencies join at $6 per active caregiver per month, locked for 12 months from go-live.