Every home visit, scheduled, verified, and documented.
TimeGrid Care gives home care and home health agencies one place to schedule caregivers, verify visits with GPS and a photo, follow each client’s care plan, and approve time by exception.
When your team works behind a hundred different front doors.
- 01
Call-outs leave visits uncovered
The office often learns about a missed visit after it was missed, and filling it means phone calls. - 02
Proof of the visit lives on paper
Paper timesheets and texts make it hard to show when and where care actually happened. - 03
The care plan stays in the binder
Caregivers can’t easily see the tasks for each client while they’re in the home. - 04
Payroll week is a chase
Missing clock-outs and unclear hours get sorted out by hand before every export.
Built around visits, clients, and care plans.
Fill visits before they’re missed.
Recurring visits, open shifts caregivers can pick up in the app, and schedule changes that reach the caregiver’s phone.
- Week view by caregiver and client
- Open shifts in the caregiver app
- Changes synced to the field
Prove every visit, even without a signal.
GPS and a photo at clock-in and clock-out. The app works offline and syncs when the caregiver reconnects.
- GPS + photo at clock-in and clock-out
- Offline-first capture
- Exceptions flagged automatically
Approve time by exception.
Clean visits move straight to approval. Only late, missed, or out-of-area visits need attention before payroll export.
- Exception queue with reasons
- Approved hours and mileage to payroll export
- A record of every correction
Medications on the visit, not on a separate sheet.
When a client’s plan includes medications, caregivers get dose reminders in the app and record each administration during the visit. Missed doses are escalated to the office.
- Dose reminders in the caregiver app
- Given, Refused, or Held recorded per dose, with notes
- Missed doses escalated to the office
- Adherence reports and a medication review queue
A visit, start to finish.
How a typical home visit moves through TimeGrid Care, from the schedule to payroll.
- 01Office
Schedule
A coordinator assigns a recurring visit. It appears in the caregiver’s app.
- 02Caregiver
Clock in
At the door, GPS and a photo verify the visit, online or off.
- 03Caregiver
Deliver care
Care plan tasks and notes are documented, and dose reminders prompt medication records during the visit.
- 04Office
Review
Late or missed clock-ins surface on the dashboard. Clean visits are ready to approve.
- 05Office
Export
Approved hours and mileage go to the payroll export.
More time for care, less for chasing.
- Earlier warning on missed visitsLate and missed clock-ins appear on the dashboard as the day unfolds.
- Less re-keyingVisits documented in the app don’t need to be typed in again from paper.
- One record per visit, medications includedTime, location, notes, and medications in the same place.
Outcomes depend on your agency’s processes and adoption. We don’t publish performance figures we haven’t measured.
Moving from paper or another system
Our team configures your account, migrates your client, caregiver, and schedule data from supported formats, and trains your staff. Most agencies are live and verifying visits within a week.
How onboarding works →Built with HIPAA-related safeguards.
Encryption in transit and at rest, tenant isolation, audit logging, and role-based access with MFA.
Does TimeGrid Care work for home health agencies?
Yes, for scheduling, EVV, care plans and visit notes, medication records, and credential tracking. TimeGrid Care isn’t a clinical EHR for skilled assessments such as OASIS. Agencies that need those keep their clinical system for that documentation.
Can caregivers use their own phones?
Yes. The TimeGrid Care app runs on iPhone and Android, works offline, and needs no special hardware.
Do you support private-pay clients?
TimeGrid Care supports Medicaid, private-pay, and managed-care workflows, with approved visits flowing into billing and payroll exports.
How do caregivers know what to do at each visit?
The client’s care plan tasks appear in the app during the visit. Caregivers complete them and add notes.
See TimeGrid Care on your home visits.
Book a demo and we’ll walk through scheduling, EVV, and approvals using workflows like yours.
Founding agencies join at $6 per active caregiver per month, locked for 12 months from go-live.