Getting started with TimeGrid Care.
Our team sets up your agency, brings your data across, and trains your staff, so caregivers can start verifying visits from day one.
- 01ConfigureTimeGrid team
- 02MigrateTimeGrid team
- 03TrainTimeGrid team
- 04Go liveYour team
- 05SupportTimeGrid team
Five steps from contract to confident.
- 01
Configure
TimeGrid teamCaregivers, clients, service sites, payers, and authorizations set up for your agency. - 02
Migrate
TimeGrid teamWe import client records, caregiver profiles, and schedules from supported formats, then validate them with you before go-live to keep manual re-entry to a minimum. - 03
Train
TimeGrid teamLive sessions and recorded walkthroughs for administrators, coordinators, and caregivers. - 04
Go live
Your teamCaregivers clock in with EVV, document care and medications, and log mileage, online or off. - 05
Support
TimeGrid teamWe stay available after go-live as your agency grows and TimeGrid Care adds features.
What to have ready.
We’ll confirm supported formats with you at kickoff, then validate the imported data together before go-live.
- Client list and care plans
- Caregiver roster and credentials
- Current schedules and recurring visits
- Payers, authorizations, and units
- Service sites and locations
- Roles for your office team
Onboarding & Training Services
Agency Implementation
Agency configuration, workflow setup, and guided data migration to help you get started.
Tailored to your agencyStaff Training
Practical training for administrators, coordinators, and caregivers to confidently use TimeGrid Care.
Guided team onboardingOne-time service fees may apply depending on your agency’s needs. Complex data migration, customization, and extended training are quoted separately, and all fees are disclosed before enrollment.
Onboarding questions.
How long does it take to go live?
Most agencies are live and verifying visits within a week. Complex migrations are scoped with you before enrollment.
Who trains our caregivers?
Our team runs live sessions and provides recorded walkthroughs for administrators, coordinators, and caregivers.
What does onboarding cost?
See Onboarding & Training Services above. Any one-time fees are disclosed before enrollment.
Do caregivers need new devices?
No. Caregivers use the TimeGrid Care app on their own iPhone or Android.
Plan your start with our team.
Book a demo to talk through configuration, data, and training for your agency.
Founding agencies join at $6 per active caregiver per month, locked for 12 months from go-live.