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TimeGridCare
Platform · 01 Operations

Operations that run on time, visit after visit.

Scheduling, open shifts, Electronic Visit Verification, time approvals, and a live view of the day, so coordinators see what needs attention before it becomes a problem.

Agency console schedule: week view with scheduled, in-progress, and open visits
Scheduling

Build the week once. Adjust it in minutes.

Recurring visits by caregiver and client, with every change reaching the caregiver’s phone.

  • Week view by caregiver and client
  • Recurring visit templates
  • Schedule changes synced to the app
  • Visit coordination from one screen
Week view by caregiver and client01
Recurring visit templates02
Schedule changes synced to the app03
Visit coordination from one screen04
Open shifts

Gaps filled from the field.

Post open shifts and let available caregivers pick them up in the TimeGrid Care app.

  • Open shifts posted from the schedule
  • Caregivers pick up shifts in the app
  • Schedule updates as shifts are filled
Open shifts posted from the schedule01
Caregivers pick up shifts in the app02
Schedule updates as shifts are filled03
Electronic Visit Verification

Every visit verified at the door.

GPS and a photo at clock-in and clock-out. The app works offline, and exceptions are flagged automatically.

  • GPS + photo at both ends of the visit
  • Offline-first capture that syncs later
  • Late, missed, and out-of-area visits flagged
  • Audit trail on every visit
Agency console EVV exceptions with visit location check
Caregiver app clock-in with location check and photo capture
Caregiver app
Time approvals

Approve by exception, not line by line.

Clean visits are ready to approve. Coordinators focus on the exceptions, and every correction is recorded.

  • Exception queue with reasons
  • Clean visits ready to approve
  • Recorded corrections
  • Approved time ready for payroll export
Agency console time approvals by exception
Operational visibility

See the day as it happens.

A live view of who’s on the clock, and a dashboard that leads with what needs attention.

  • Live now: who’s on a visit
  • Late and missed clock-ins as they happen
  • Needs-attention queues
  • Same data in the office and the field
Live now: who’s on a visit01
Late and missed clock-ins as they happen02
Needs-attention queues03
Same data in the office and the field04
FAQ

Operations, answered.

Security: overview · BAA · Onboarding: how it works · Support

Can caregivers pick up open shifts themselves?

Yes. Open shifts appear in the TimeGrid Care app, and caregivers can pick them up. The schedule updates as they do.

Does EVV work without a signal?

Yes. The app is offline-first. Caregivers can clock in and document the visit with no connection, and everything syncs when they’re back online.

What counts as an exception?

Late, missed, and out-of-area clock-ins are flagged for review. Clean visits go straight to approval.

Can coordinators see who’s working right now?

Yes. The Live now view shows who’s on a visit, and the dashboard highlights late or missed clock-ins.

See your operations in TimeGrid Care.

Book a demo and we’ll walk through scheduling, EVV, and approvals with workflows like yours.

Founding agencies join at $6 per active caregiver per month, locked for 12 months from go-live.