Care and medication records, captured on the floor.
On-site staff in assisted living and residential settings document care and medications as they happen, with dose reminders and missed-dose escalation to the office.
Busy floors, many residents, one record that has to be right.
Med passes recorded after the fact
When doses are written up later, details get lost and gaps are harder to spot.
Missed doses found too late
Without escalation, a missed dose can stay unnoticed until the next shift.
Shift changes without the full picture
The next shift needs to know what was done, and what wasn’t.
Documentation that happens where care does.
Given, refused, or held, recorded at the dose.
Dose reminders prompt staff, who record each administration in the app as it happens, as Given, Refused, or Held, with a note when needed. The office reviews adherence by resident.
- Given / Refused / Held per dose
- Notes on refusals and holds
- Adherence reports
Missed doses don’t stay quiet.
If a dose isn’t recorded, it’s escalated to the office and shows up in the needs-attention queue and medication review.
- Dose reminders
- Missed-dose escalation
- Needs-attention queue on the dashboard
Each resident’s plan, in every caregiver’s hand.
Care plan tasks and notes are documented during care.
- Care plan per resident
- Notes during care
- Shared with the next shift
A med pass, recorded as it happens.
How medication administration works in TimeGrid Care.
- 01Staff
Reminder
A dose comes due in the app.
- 02Staff
Record
Given, Refused, or Held, with a note when needed.
- 03Office
Escalate
Missed doses are escalated to the office.
- 04Office
Review
Adherence reports show late and refused doses by resident.
- 05Staff
Hand off
The next shift sees what’s been done.
A clearer record, shift after shift.
- Doses recorded at the time they’re givenLess writing up after the fact.
- Missed doses surfaced quicklyEscalation brings the office in.
- Continuity across shiftsCare plans and notes in one place.
Outcomes depend on your agency’s processes and adoption. We don’t publish performance figures we haven’t measured.
Setting up residents, plans, and medications
Our team configures your account, migrates your client, caregiver, and schedule data from supported formats, and trains your staff. Most agencies are live and verifying visits within a week.
How onboarding works →Built with HIPAA-related safeguards.
Encryption in transit and at rest, tenant isolation, audit logging, and role-based access with MFA.
Questions from assisted living and residential operators.
More questions? See the full FAQ or contact support.
Does TimeGrid Care replace our pharmacy system?
No. TimeGrid Care records medication administration by your staff. It doesn’t dispense medications or replace a pharmacy system.
Can we use it for staff who work on-site all day?
Yes. On-site staff document care and medications for each resident they support.
Is resident billing or census management included?
TimeGrid Care focuses on care documentation, medications, staff scheduling, and compliance. Ask us in a demo about how it fits alongside your billing or census system.
Does the office see missed doses?
Yes. Missed doses are escalated to the office and appear in medication reports.
See a med pass in TimeGrid Care.
Book a demo to walk through eMAR, escalation, and care plans.
Founding agencies join at $6 per active caregiver per month, locked for 12 months from go-live.